Customer Service- First Shift
Addison, IL Addison, IL Full-time Full-time $18 an hour $18 an hour 19 hours ago 19 hours ago 19 hours ago Flight Systems Industrial Products (FSIP) invites you to join our proud team in Addison, Illinois.
FSIP manufacturers and remanufactures electronics for numerous electric vehicle and equipment markets.
We are looking for Sales Support.
This position is first shift, Monday - Friday, 8:
00am - 5:
00pm.
Our Sales Support team members handle many types of interactions with FSIP customers including phone calls, emails and live chats.
We are assisting customers with part number inquiries, providing quotes and creating orders.
Another main focus is promoting our products to increase sales in an assigned territory.
If you are eager to learn something new and assist customers, we encourage you to apply.
Our comprehensive benefits package includes:
Paid Time Off, Holiday Pay, Health, Dental, Vision, Paid Life and AD&D, Paid Short-Term Disability, Paid Long-Term Disability, Additional Life and AD&D for employee/spouse/children, 401(k), 401(k) Matching, Paid Parental Leave, Sick Pay, Bereavement Pay, Jury Duty Pay, Volunteer Time Off, EAP, and Educational Assistance.
We invite you to join our team! Basic Duties:
Assisting customers with inquiries via phone, email and chat Making sales recommendations to customers on products being quoted/sold Efficiently enter accurate quotes/orders Documentation of all customer interactions in ERP (Epicor10) Communicate and work effectively with all team members and independently Ability to handle a fast paced, changing environment Work closely with our Quality/Technical Support department Process incoming and outgoing shipments on an as needed basis Skills/
Qualifications:
High school diploma or equivalent Effective communicator, comfortable interacting with customers and our internal team Problem solving skills a MUST Active listening skills a MUST Dedicated to providing superior customer service Ability to talk on the phone and type accurately - Computer proficient Exceptional & professional phone, written and verbal communication skills Ability to switch between tasks easily Dependable Job Type:
Full-time Pay:
$18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
FSIP manufacturers and remanufactures electronics for numerous electric vehicle and equipment markets.
We are looking for Sales Support.
This position is first shift, Monday - Friday, 8:
00am - 5:
00pm.
Our Sales Support team members handle many types of interactions with FSIP customers including phone calls, emails and live chats.
We are assisting customers with part number inquiries, providing quotes and creating orders.
Another main focus is promoting our products to increase sales in an assigned territory.
If you are eager to learn something new and assist customers, we encourage you to apply.
Our comprehensive benefits package includes:
Paid Time Off, Holiday Pay, Health, Dental, Vision, Paid Life and AD&D, Paid Short-Term Disability, Paid Long-Term Disability, Additional Life and AD&D for employee/spouse/children, 401(k), 401(k) Matching, Paid Parental Leave, Sick Pay, Bereavement Pay, Jury Duty Pay, Volunteer Time Off, EAP, and Educational Assistance.
We invite you to join our team! Basic Duties:
Assisting customers with inquiries via phone, email and chat Making sales recommendations to customers on products being quoted/sold Efficiently enter accurate quotes/orders Documentation of all customer interactions in ERP (Epicor10) Communicate and work effectively with all team members and independently Ability to handle a fast paced, changing environment Work closely with our Quality/Technical Support department Process incoming and outgoing shipments on an as needed basis Skills/
Qualifications:
High school diploma or equivalent Effective communicator, comfortable interacting with customers and our internal team Problem solving skills a MUST Active listening skills a MUST Dedicated to providing superior customer service Ability to talk on the phone and type accurately - Computer proficient Exceptional & professional phone, written and verbal communication skills Ability to switch between tasks easily Dependable Job Type:
Full-time Pay:
$18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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