Automotive Service Advisor
Confidential Confidential Addison, IL Addison, IL Full-time Full-time $50,000 - $85,000 a year $50,000 - $85,000 a year We are a local-owned Auto Repair looking for an enthusiastic sales person to join our growing team! Essential Job Functions Answers the phone, making appointments and preparing estimates for potential customers.
Greets and checks customers in at the front counter.
Prepares customers' work orders and assigns them to technicians.
Prepares estimates based on technicians' recommendations.
Sells estimates to customers and answers any questions concerning repairs/maintenance.
Keeps the customers up-to-date on repair process.
Checks out customers during vehicle pickup.
Keeps the repair order rotation board up-to-date.
Orders parts with the best availability and value.
Makes sure that all parts returns and cores are sent back in timely manner and processed.
Keeps track of the overall progress and organization of repair orders in shop at all times.
Keeps sales counter on task throughout the day.
Knowledge, Skills and Abilities:
Experience with computers, Microsoft office and preferably auto repair shop management software.
Skill in handling multiple tasks at once, prioritizing tasks and utilizing one's time efficiently.
Excellent phone skills are needed.
Skill at remaining on task and calm in stressful situations.
Skill and experience in conflict resolution.
Ability to follow written and oral instructions.
Ability to arrive on time to work every day.
Education and
Experience:
High school degree or GED equivalent and at least two years of experience in the customer service industry.
College degree and automotive repair industry experience is preferred.
Physical Requirements Reading and hearing is required at all times for this position.
Standing/walking is required some of the time.
No heavy lifting is required.
Job Type:
Full-time Text First Abraham 224-764-1768 Job Type:
Full-time Pay:
$50,000.
00 - $85,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Day range:
Monday to Friday Shift:
10 hour shift License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Greets and checks customers in at the front counter.
Prepares customers' work orders and assigns them to technicians.
Prepares estimates based on technicians' recommendations.
Sells estimates to customers and answers any questions concerning repairs/maintenance.
Keeps the customers up-to-date on repair process.
Checks out customers during vehicle pickup.
Keeps the repair order rotation board up-to-date.
Orders parts with the best availability and value.
Makes sure that all parts returns and cores are sent back in timely manner and processed.
Keeps track of the overall progress and organization of repair orders in shop at all times.
Keeps sales counter on task throughout the day.
Knowledge, Skills and Abilities:
Experience with computers, Microsoft office and preferably auto repair shop management software.
Skill in handling multiple tasks at once, prioritizing tasks and utilizing one's time efficiently.
Excellent phone skills are needed.
Skill at remaining on task and calm in stressful situations.
Skill and experience in conflict resolution.
Ability to follow written and oral instructions.
Ability to arrive on time to work every day.
Education and
Experience:
High school degree or GED equivalent and at least two years of experience in the customer service industry.
College degree and automotive repair industry experience is preferred.
Physical Requirements Reading and hearing is required at all times for this position.
Standing/walking is required some of the time.
No heavy lifting is required.
Job Type:
Full-time Text First Abraham 224-764-1768 Job Type:
Full-time Pay:
$50,000.
00 - $85,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Day range:
Monday to Friday Shift:
10 hour shift License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
