Front Desk (3pm - 11pm)
3.
7 Addison, IL Addison, IL Part-time Part-time $15 - $16 an hour $15 - $16 an hour 6 days ago 6 days ago 6 days ago We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agents responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd love to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Manage cash drawer and perform cash drops at the end of shift, when necessary Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Maintain updated records of bookings and payments Restock inventory in our Suite Shop Keeping Lobby clean as well as coffee are cleaned and fully stocked Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred, but not required Experience with hotel reservations software such as OnQ PM is a plus Understanding of how travel planning websites operate, like Booking.
com Expedia and Hotels.
com Customer service attitude Excellent communication and organizational skills Job Type:
Part-time Pay:
$15.
00 - $16.
00 per hour Expected hours:
No more than 16 per week
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Schedule:
8 hour shift Day shift Holidays Monday to Friday Night shift On call Rotating weekends Work setting:
In-person People with a criminal record are encouraged to apply Education:
High school or equivalent (Preferred)
Experience:
Hotel Front Desk:
1 year (Required) Shift availability:
Night Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Addison, IL Addison, IL Part-time Part-time $15 - $16 an hour $15 - $16 an hour 6 days ago 6 days ago 6 days ago We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agents responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd love to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Manage cash drawer and perform cash drops at the end of shift, when necessary Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Maintain updated records of bookings and payments Restock inventory in our Suite Shop Keeping Lobby clean as well as coffee are cleaned and fully stocked Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred, but not required Experience with hotel reservations software such as OnQ PM is a plus Understanding of how travel planning websites operate, like Booking.
com Expedia and Hotels.
com Customer service attitude Excellent communication and organizational skills Job Type:
Part-time Pay:
$15.
00 - $16.
00 per hour Expected hours:
No more than 16 per week
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Schedule:
8 hour shift Day shift Holidays Monday to Friday Night shift On call Rotating weekends Work setting:
In-person People with a criminal record are encouraged to apply Education:
High school or equivalent (Preferred)
Experience:
Hotel Front Desk:
1 year (Required) Shift availability:
Night Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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